podcast
Episode 10: The Way We Show Up – Why creating organizational change begins with usPeople & Culture
Our vision is to co-create a more empathetic world. It’s a vision that brings us together, to answer questions about how people organize, how experiences are designed, and how technology is created.
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Working at Domain7
Put people first.
Act with integrity.
Create collaboratively.
Build for excellence.
Seek innovation.
Pursue possibility.
Grow purposefully.
Put people first.
Act with integrity.
Create collaboratively.
Put people first.
Act with integrity.
Create collaboratively.
Build for excellence.
Seek innovation.
Pursue possibility.
Grow purposefully.
Put people first.
Act with integrity.
Create collaboratively.
Deeply rooted in integrity, over the past 24 years Domain7 has grown into a strongly people-first culture that places empathy alongside sophisticated expertise.
Our team of strategists, designers and digital practitioners help organizations shift to healthier, more collaborative and people-centric futures. The road to here has been a journey full of learning, ups, downs, and—most importantly—a diverse and purposeful group of amazing people. Domain7 had its beginnings in a small web agency started by Shawn Neumann in 1996 to support a microcredit non-profit organization. The start was a quiet one, but it displayed all the hallmarks of the Domain7 that still exists (and is more than 50 team members strong) more than two decades later: people-first, co-creation, values-driven cultural and digital work to help people and societies thrive.
Work and life at Domain7
Our team
Ben Holt
Drupal Solutions Architect
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Ben Holt
Drupal Solutions Architect
Ben recently joined Domain7 as Drupal Solutions Architect. He has over 20 years of web development experience, much of it specializing in Drupal back end development and system administration. He enjoys applying his knowledge to challenging requirements and building solutions that are able to evolve with a client's needs. When not playing with technology Ben enjoys the great outdoors with his family.
Ben Macdonell
Front End Developer
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Ben Macdonell
Front End Developer
Ben loves the challenge of translating functionality into user-focused design. Originally drawn to the digital realm from working with audio software in his other life as an electronic music producer, Ben is in his element at the intersection of development and usability, where obstacles come to light and complex puzzles need solving. With over eight years as a developer under his belt, he’s an experienced collaborator and problem solver.
Ben Mogg
UK Product Owner
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Ben Mogg
UK Product Owner
Brennan Gleason
Designer
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Brennan Gleason
Designer
Brennan is a voracious explorer of the visual arts and new creative expressions. His exploits have found him designing "Resum-ale" (the craft-beer-as-a-resume that earned national coverage), being invited to exclusive design conference Epicurrence (alongside design leaders from Airbnb and Google), and leading the charge on some of Domain7’s most exciting branding projects (including our own revitalized branding!). With Domain7, Brennan's visual work has included crafting new brand identities, designing original apps, and leading massive redesigns.
Carla Toomer
Project & Engagement Lead
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Carla Toomer
Project & Engagement Lead
Hailing from Southampton, England, Carla is Project and Engagement Lead at Domain7. She's a key part of the UK team, with significant knowledge, experience and network in the UK local government arena. At Domain7, she's been part of leading work with Newcastle University, Imperial Business School, and London School of Hygiene and Tropical Medicine. Carla's leadership through change management initiatives and ability to stay grounded and realistic through life's chaotic challenges make Carla a huge asset to the team overall.
Ceri Rees
VP, People & Partnerships
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Ceri Rees
VP, People & Partnerships
As Domain7's VP, People & Partnerships, Ceri is our team's resident expert when it comes to building constructive relationships between teams and in complex, innovative projects. Ceri's road to facilitation includes past experience in academic administration, branding and innovation. With Master’s degrees in Theology (UBC) and Biochemistry (Oxford), Ceri’s unique approach to blending analytical acuity, empirical knowledge, and relational wisdom has made her an expert strategist and clarifying voice on conflict resolution, empathy, assertion, and the human element of digital transformation.
Chandan Sharma
Full Stack Drupal Developer
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Chandan Sharma
Full Stack Drupal Developer
Charlotte Smith
Project Manager
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Charlotte Smith
Project Manager
Charlotte Taverner-Whelpton
Director of Facilitation (Co.school)
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Charlotte Taverner-Whelpton
Director of Facilitation (Co.school)
Damian Proctor
UK Regional Director
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Damian Proctor
UK Regional Director
Dan Bartley
Senior Designer
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Dan Bartley
Senior Designer
A native of London, England, Dan brings his extensive background in traditional design, advertising and digital design to Domain7. As a UX designer and art director, Dan has worked with a wide variety of global brands. His creative edge combined with solid design acumen, means clients get integrated creative concepts, and user-focused strategies that deliver lasting brand impact. He's also a former professional gymnast, and a father of three.
Daniela Graf
Project & Engagement Lead
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Daniela Graf
Project & Engagement Lead
Daniela brings a wealth of experience from the Higher Ed sector, having previously worked in-house at institutions such as University of Southampton and London School of Hygiene and Tropical Medicine. Based in the UK, she leads digital transformation projects and process improvement work with a wide range of organisations. She is Prince2 and Lean Six Sigma Green Belt certified, as well as being a registered Change Management Practitioner.
Daria Bukreeva
Director, People Experience & Development
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Daria Bukreeva
Director, People Experience & Development
Daria holds a Graduate Certificate in Workplace Innovation with Royal Roads, which is all about "linking innovation to organizational strategy, and cultivating an innovative organizational culture." She finds deep satisfaction from work that is focused on people-practices and growth, and enables people to lead, create, and grow in their careers. Her core values (Empathy, Love and Belief) enable her to make meaningful connections with people and to effectively partner in co-creating and contributing to people-first culture. She is originally from Vladivostok, a beach town on the eastern tip of Russia, and is presently focused on helping Domain7 recruit and retain team members.
David Otton
Web Developer
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David Otton
Web Developer
David is a senior developer with over twenty years of experience with public, private and education sector clients of all sizes. He's built websites for clients from 10 Downing Street to his mom's side hustle. He contributes his extensive experience of the full systems development life-cycle to the Front End Development team. He is passionate about UX-led development and constantly strives to improve by applying development techniques and learning from other disciplines.
Edward Tung
Product Owner
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Edward Tung
Product Owner
As a Product Owner, Edward manages the product development process by forming innovative technical solutions to solve complex problems. He is an advocate of the lean startup methodology and passionate about visual design and art. Edward is skilled in achieving both project vision and business goals and drives his processes through both experimentation and user feedback. He brings his background in marketing and web development along with over 12 years of entrepreneurial experience to our team.
Heather James
Account Manager
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Heather James
Account Manager
Educator, advisor, and strategic project lead, Heather brings a wealth of experience supporting diverse communities to achieve their goals and get things done. Heather is a highly visible presence in all client-facing communications, building meaningful relationships with our partners to ensure our work is human-centered and data-driven. Practically, this means you can find her wearing a few hats, including that of a problem-solver, project manager, curious question-asker, cheerleader, and facilitator of tough conversations.
Hema Divakar
Drupal Developer
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Hema Divakar
Drupal Developer
Jagjit Singh
Full Stack Developer
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Jagjit Singh
Full Stack Developer
Jagjit brings a wide array of proficiencies to his role as a full stack developer, ranging from web services and application development using PHP and MVC framework, to programming with C, JAVA SE/ EE, and PHP. In his work with Domain7 clients like Imperial College London and the University of Manitoba, Jagjit has played an integral role in bringing a data architecture perspective together with interface and interaction considerations. Jagjit is a contagiously optimistic and enthusiastic spirit, who buoys teammates and clients with his relentlessly positive energy.
Jeremy Penner
Senior Growth Strategist
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Jeremy Penner
Senior Growth Strategist
Since 2008, Jeremy has been a foundational force at Domain7. As an artist, writer, communicator, strategist and audiophile, Jeremy's mastery of both digital craft and human connection has helped cultivate the people-centric conditions that are at the core of Domain7. He has been a pioneer at the forefront of many of Domain7's key shifts over the years: from helping establish Domain7's presence in the Vancouver market, helping navigate the shift to professionalize Domain7's approach to client services and sales, and founding Domain7's People & Culture team — where there's been a key organizational shift, you'll find Jeremy behind-the-scenes. Today, he works remotely from Kingston, Ontario, raising his two children, and playing a key role in building new client relationships.
Jordan Berrner
Project Manager
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Jordan Berrner
Project Manager
Part business analyst, part production manager, Jordan’s approach to project coordination stems from his passion for using business as the engine for social change. Accrued from his previous engagements with creative agencies, nonprofit organizations, and community institutions, Jordan has developed a deep familiarity with complex stakeholder environments, and brings a true talent of navigating change management, technical complexity, and project processes.
Joseph Morakinyo
Product Owner
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Joseph Morakinyo
Product Owner
Kaitlyn Boak
Senior Accountant
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Kaitlyn Boak
Senior Accountant
Kaitlyn has been helping power the financial health of people-centric organizations for the past two years, while also studying accounting McMaster University. From a maternity boutique, to a health and fitness organization, and now to human-centered design firm Domain7, Kaitlyn's contributions as an accountant and bookkeeper help create a strong financial foundation for human flourishing. She's an avid outdoor adventurer, and plans to pursue her CPA after graduation, and one day, hopefully, own a hobby farm in the mountains.
Kelsie Trafford
Controller
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Kelsie Trafford
Controller
Kelsie has served as Controller at Domain7 since 2010, helping create a strong, sustainable financial and operations base for the organization. She's a mom to five children, a rabid hockey fan, and holds a degree in Mathematics from the University of British Columbia.
Kevan Gilbert
Head of Co.school
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Kevan Gilbert
Head of Co.school
Kevan brings wisdom from over a decade of experience leading award-winning digital strategies for a wide variety of institutions and businesses. A seasoned and engaging facilitator and speaker who has been with Domain7 since 2010, Kevan has helped shape our collaborative and people-centric culture. He’s studied design thinking and innovation processes at the THNK School of Creative Leadership.
Kevin Unger
Chief Financial Officer
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Kevin Unger
Chief Financial Officer
"A creative thinker cleverly disguised as an accountant," Kevin is a unicorn in the world of finance. He brings an imaginative, holistic lens to the job of leading Domain7's financial decision-making, aiming to develop balanced, people-centric measurements that inspire healthy, sustainable, growth. He's previously been CFO with a Canadian travel and hospitality firm, as well as a theological seminary. Kevin also serves on the board of directions for Ratanak International, a non-profit working to rescue and restore young Cambodians from trafficking and exploitation.
Kirstie Adam
UK Operations Manager
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Kirstie Adam
UK Operations Manager
As Domain7's London-based UK Operations Manager (People, Processes and Projects), Kirstie brings a wealth of experience in Project Management, Support Desk Management and Generally Organising Stuff. Kirstie has a passion for process improvement and supporting people and organisations to achieve their goals. She has previously worked in both private and public sectors, particularly in Higher Education and the Membership arena. Her qualifications include PgDip Project Management, Prince2 and ITIL; she is also a certified and experienced Coach and Mentor.
Kristi Zuo
Recruitment Coordinator
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Kristi Zuo
Recruitment Coordinator
Lance Janocha
Front End Developer
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Lance Janocha
Front End Developer
Having joined Domain7 more than a decade ago as part of an international acquisition, Lance has worked across a wide series of projects of varying sizes, from e-learning solutions to highly-customised WordPress builds. A solution architect at heart, Lance’s analytical mind has served his teammates and Domain7’s clients in more ways than we can count. With his background in design and user experience, Lance is a well-rounded developer, and his ability to tackle tasks from multiple angles is an invaluable asset to any client project.
Lance Odegard
Director of Learning and Development (Co.school)
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Lance Odegard
Director of Learning and Development (Co.school)
Lia Estrellado
Experience Designer
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Lia Estrellado
Experience Designer
With a background in product design at various SaaS startups, Lia has an intimate knowledge of the digital product lifecycle, and knows what it means to own the design process from discovery all the way to delivery. Adept at collaborating closely with developers and with a fiery attention to detail, Lia loves the challenge of tackling complex problems and creating simple, elegant experiences with the user in mind.
Liv Kroemer-Rensch
Director of Project Delivery
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Liv Kroemer-Rensch
Director of Project Delivery
As Domain7’s Director of Project Delivery, Liv brings a passion for working with organizational stakeholder relationships and complex projects. With her background in political and government-focused work as Pro-Consul for the British Embassy in Vienna, Liv runs her projects and teams with a dedication to analysis and context. Liv is connected to every project at Domain7, from both oversight and team mentorship perspectives. Liv is an active leader in Domain7’s ongoing measurement and strategy of project health and communications approaches, and is a key contributor to expansive civic and higher education engagements.
Maheen Arif
Growth Strategist
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Maheen Arif
Growth Strategist
An adept writer with an eye for the driving heart of content, Maheen brings a deft blend of communications skills and public sector knowledge to her work at Domain7. As a member of the Growth team, Maheen thrives in the space of identifying opportunities for Domain7, and researching to understand the needs and context of external organizations. In her previous role working for an environmental data technology company, Maheen specialized in stakeholder engagement and public sector expansion research.
Natalie Edwards
Administrative Assistant
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Natalie Edwards
Administrative Assistant
Neha Kulkarni
Product Owner
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Neha Kulkarni
Product Owner
Neha is deeply engaged with various aspects of technical product planning and delivery. With a depth of experience in software development, agile methodologies, product management, and business intelligence, Neha equips the Product Owner team with know-how and technical expertise. Neha looks at things from a techno-functional perspective and loves bringing clarity to Domain7’s project goals and requirements through collaboration with cross-disciplinary teams. An expert in time management, Neha is known to always deliver a quality product on time.
Nicola Anderson
Junior Writer
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Nicola Anderson
Junior Writer
Renée Mak
Experience Designer
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Renée Mak
Experience Designer
With eight years of experience in UX, Renée brings a wealth of experience in research, strategy and designing scalable solutions. Her background in urban planning established her human-centred approach early in her career, and she approaches problem solving with a systems and omni-channel perspective. With a history as a consultant, she has worked in a variety of spaces including product, enterprise, government and start-ups.
Renita Wiebe
Project Coordinator
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Renita Wiebe
Project Coordinator
Renita has worked through the ins-and-outs of Domain7’s services, ranging from leading the Support team to working through cross-company project administration. With a demonstrated patience and mind for tactical operations, Renita has managed many of our most engaging and complex projects to date. She is also a Domain7 historian and trivia-master, having been a close associate of the company since its inception.
Rob Arkell
Growth Director
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Rob Arkell
Growth Director
As our Growth Director, Rob brings a wealth of valuable experience to our team. Rob has led business growth for organisations for over 17 years, and has 14 years of experience specifically scaling businesses in the fast-paced digital and technology space. With a strong network in both public and private sector, Rob has worked with the likes of Hampshire County Council, Cambridge University, and the V&A. Having joined Domain7 from a top inbound and performance marketing agency, Rob thrives when collaborating on values-driven digital work. He also has a real passion for human well-being, health, and performance.
Ryan Hanawalt
Partner - Ventures
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Ryan Hanawalt
Partner - Ventures
Ryan is a consultative technology leader with 20+ years of experience helping organizations flourish in the digital era. He is currently in executive leadership at Domain7, leading the organization’s Ventures division where his efforts spearhead the investment and productization of Domain7’s core offerings. In this role, he is actively supporting the launch of Domain7’s first SAAS product called Civil Space. Ryan also plays an active role as advisor in several technology businesses including Forge & Smith, SitePartners, and Commerce7, and has developed a strong network in the public sector, including stewarding partnerships with technology leaders like CivicPlus and Acquia. Ryan has worked on high-level strategy with many of Domain7’s clients including Pacific Blue Cross, BC Liquor Distribution Board, and many higher education clients including UBC, UFV, SFU, and BCIT.
Ryan Kronenberg
Growth Marketing Manager
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Ryan Kronenberg
Growth Marketing Manager
Ryan helps supercharge the digital content and promotion work for both Domain7 and Civil Space, helping lead two brands through significant growth goals. He matches a passion for human well-being with a keen sense for smart online campaigns, to push for sustainable, healthy growth. After high school, Ryan took his Canadian French immersion experience global, to attend business school in France — only to find his self-taught experience in digital business was outpacing his classmates. He returned to Canada to get more hands-on with digital marketing, leaning into his love for on-the-job learning. Ryan now holds a diploma in Digital Marketing from RED Academy...alongside five Hubspot certifications, four Google marketing certifications, two BrainStation credentials, and one Hootsuite certification.
Sabine Roesch
Project Manager
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Sabine Roesch
Project Manager
Sarah Butterworth
Chief Revenue Officer
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Sarah Butterworth
Chief Revenue Officer
Sarah's experience in legal, business, and financial analysis plays a large part in how she approaches her role as the Chief Revenue Officer at Domain7. Not only does she thrive when building relationships and advocating for her clients, she does so with an analytical hat on. Having championed projects with global clients like Disney, Bloomberg, the World Bank, and SAP, as well as local clients, like UBC, the Vancouver Economic Commission, and the District of North Vancouver, Sarah respects the incredible results created through a collaborative relationship between agency and client.
Shawn Neumann
CEO + Founder
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Shawn Neumann
CEO + Founder
Shawn is Domain7's Founder & CEO. Shawn's emphasis on building "listening organizations" has helped Domain7 grow into a global business, helping clients along the way develop more connected, collaborative cultures. Shawn speaks on topics of resilient cultures, listening organizations, and the future of work.
Tannaz Mousakhani
Digital Marketing Specialist
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Tannaz Mousakhani
Digital Marketing Specialist
Tracey Falk
Designer-in-Residence (Co.school)
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Tracey Falk
Designer-in-Residence (Co.school)
Tracey's design leadership has guided Domain7 and its clients towards award-winning creative executions for more than 15 years. Her design work has won acclaim from Applied Arts and Webby's, and is always guided by a belief in the authenticity of human connection. When speaking, Tracey advocates for the principles of inclusive and accessible design, and standing up for the often-neglected human side of the design business.
Tyler Frans
Chief Operating Officer
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Tyler Frans
Chief Operating Officer
Tyler has overseen Domain7's operations during some of the company's most significant changes and expansions: entering the UK market, launching the Civil Space product, branching into the US higher ed landscape, and developing an early, leading stance on mobile and open source web technologies. In his long career at Domain7, he has helped manage projects, write code, lead client strategy, and more — and through it all, Tyler has helped lead the organization in a way that balances a care for people with operational sustainability. He lives in Vancouver with his wife and his daughter, Leah.
Veronica Collins
Creative Director (Co.school)
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Veronica Collins
Creative Director (Co.school)
Zach Bulick
Director of Partnerships
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Zach Bulick
Director of Partnerships
A deeply experienced leader in design, organizational and digital strategy, Zach acts as a coach and guide to bring teams together and steward complex projects through to successful outcomes. He helps organizations articulate and translate their goals into executable strategies, drawing on his background in design thinking and collaborative leadership. He is a skilled and seasoned facilitator who explores ways to harness the transformative power of technology to tap into purpose, and put people first.
Zameer Ali
Content Strategist
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Zameer Ali
Content Strategist
An expert information architect, content strategist, and stakeholder facilitator, Zameer is driven by creating simple solutions for complex problems, improving usability and conversion, and harnessing research and analysis into streamlined information taxonomies. Exploratory and hands-on, Zameer thrives both creating strategies from scratch and overhauling existing architectures with sharp data and analysis. With a dual education in physics and film production, he’s adept at seeing challenges through both a scientific and artistic lens.
Zaqir Virani
VP of Strategy & Business Development
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Zaqir Virani
VP of Strategy & Business Development
A veteran writer, Zaqir brings a decisive commitment to business development through narrative, structure, and rhetoric. At his best in the swamplands of procurement and pitches, Zaqir has worked with creative agencies and tech startups as a creative director, copywriter, product marketer, and digital designer. Outside of agency and corporate space, Zaqir has also been an English instructor at the University of Victoria and an Adjunct Lecturer of Professional Writing at Fairleigh Dickinson University.
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