Season Two: The Changemaker's Journey

Part 2: The Way We Frame a Problem

The second instalment in Season 2's exploration of the changemaker's journey through the lens of Design Thinking, this episode tackles the problem space — and how we understand and engage with the dynamics at play in any problem. Using the Cynefin framework and the iconic "How Might We?" question of Design Thinking, Kevan and Veronica ask what it might accomplish to frame problems as questions, and see them as potential thresholds we can choose to cross into futures of innovation and growth.

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This Episode's Hosts


Kevan Gilbert

Domain7’s Facilitation Practice Lead, Kevan brings wisdom from over a decade of experience leading award-winning digital strategies for a wide variety of institutions and businesses. A seasoned and engaging facilitator and speaker who has been with Domain7 since 2010, Kevan has helped shape our collaborative and people-centric culture. He’s studied design thinking and innovation processes at the THNK School of Creative Leadership.


Veronica Collins

Veronica coordinates and co-creates Domain7's content, exploring themes around digital making and human flourishing. A creative leader with rich experience in brand and storytelling for tech, social purpose, and higher education, Veronica enjoys cultivating a deeper understanding of how contemporary technologies can aid and support healthy human connection and create new spaces for meaning to emerge.

Likeminded Links


"Looking at the problem from a completely different angle can actually turn the problem into the thing that helps you pivot into a whole new future."

Read the full transcript on Medium...

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About the podcast

Change is in the Making is Domain7's podcast about all things digital, explored through the lens of purposeful change. Together with our teammates and thoughtful external voices, we'll be delving into how to create meaningful change from a business standpoint, and a human perspective. We'll be discussing themes of digital transformation, empathy, culture-building and connection-making, tackling the complex challenges we face as digital makers...and simply as human beings in this moment in time. 

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